Privacy Policy

PlantbiotiX (“we”, “our”, “us”) is committed to safeguarding your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following information from you:

a) Information You Provide Directly

  • Name
  • Mobile number / WhatsApp number
  • Email address
  • Location / Village / District
  • Crop details or farming queries
  • Any information shared through contact forms, WhatsApp opt-ins, surveys, or event registrations

b) Information Collected Automatically

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Cookies and tracking data (for website improvement)

We do not collect sensitive personal data such as financial, biometric, or health information.

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your queries or requests
  • To provide product guidance, agronomy support, and field consultation
  • To offer relevant information about PlantbiotiX products, services, and trials
  • To send updates, educational content, event invitations, or newsletters (only if you opt-in)
  • To improve our website, digital experience, and service quality
  • For internal analytics, reporting, and product enhancement
  • To connect you with authorized PlantbiotiX representatives or dealers in your region

We never use your information for unlawful purposes.

3. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with:

  • Authorized PlantbiotiX representatives or field teams (to respond to your request)
  • Service providers supporting website hosting, analytics, or communication
  • Compliance partners if required by law

All partners are bound by confidentiality obligations.

4. Data Security

We use industry-standard technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.
However, no online platform is fully secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Cookies help us:

  • Improve website performance
  • Understand user behavior
  • Provide personalized experiences

You can control cookie settings through your browser.

6. Your Rights

Depending on applicable law, you may request:

  • Access to the personal data we hold
  • Correction of inaccurate information
  • Deletion of your personal data
  • Withdrawal from marketing communications

You may contact us anytime to exercise these rights.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the content, privacy policies, or security of third-party sites.

8. Children’s Privacy

This website is not intended for children under 18.
We do not knowingly collect information from minors.

9. Policy Updates

We may update this Privacy Policy periodically.
The updated version will be effective upon posting on this page.

10. Contact Us

For questions or concerns regarding this Privacy Policy or data usage, please contact:

📧 Email: info@zytex.com
📞 Phone: Tel: +91-22-41583000+91-22-67723000
📍 Address: Zytex Biotech Pvt. Ltd. ,702/B Polaris, Off Marol Maroshi Road, Marol, Andheri (E), Mumbai 400 059

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